RFSBuddy Privacy Policy

RFSBuddy believes that your privacy is an important right that you have as an individual and/or as an organisation. We are committed to ensuring your personal information provided to us is treated professionally and is protected from unauthorised access. “Personal Information” means any information we hold about you from which your identity could be determined.


We will only collect necessary personal information directly from you for the purposes of operating RFSBuddy.  We need to collect personal information from you so that we can set up and administer our database. Generally the information that we collect comprises Name, contact details (including but not only Phone, Email, Mobile phone numbers and (at your discretion) your location for a period of time after an incident call or if you wish to have your vehicle tracked). We will not be disclosing this information to third parties other than through the App.


Personal Information will only be used for the purpose it was given (Primary Purpose). It will be used for other purposes (Secondary Purpose) only if

  • consent to the purpose is expressed or implied,
  • the use/disclosure is related to the main purpose of collection and you would reasonably expect it to be so used in such way; or
  • it is required by Law or some other compulsion to disclose such information as is permitted in the Australian National Privacy Principle #2.


We will make every reasonable effort to ensure the security of your personal information held with us and that this information is complete, accurate and up-to-date whenever we collect or use it. If you find that the personal information is inaccurate, incomplete or out-of-date, please contact us immediately and it will be updated. Your information, if no longer needed, will be destroyed or de-identified immediately it is no longer required.


RFSBuddy will, upon your request, provide you with access to your personal information held by us. Any such request to provide access to your personal information will be met within a reasonable amount of time (usually five business days).